The hotel offers amenities for your comfortable stay and unforgettable experiences
Thoughtful Accommodations
“I was pleasantly surprised by the dedicated facilities that made navigating the hotel easy for everyone, ensuring a comfortable stay.” view full review
Serene Spa Experience
“The spa offered a tranquil ambiance with a variety of treatments. The massage I received was rejuvenating and perfectly tailored to my needs.” view full review
Luxurious Rooms
“My room was a sanctuary; elegantly decorated and impeccably clean. The bed was incredibly comfortable, ensuring a perfect night’s sleep.” view full review
Cozy Atmosphere
“The living area felt welcoming and beautifully designed, perfect for relaxing after a day exploring. It had a charming view of the garden that added to the experience.” view full review
General
Non-smoking rooms
Internet access
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Barber shop
Sports & Fitness
Fitness centre
Tennis court
Table tennis
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Indoor swimming pool
Garden area
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
99 Dai Cheng Qiao Road,
Suzhou (Jiangsu),
China,
215008,
Jiangsu
Map view
99 Dai Cheng Qiao Road,
Suzhou (Jiangsu),
China,
215008,
Jiangsu
City landmarks
Garden
Humble Administrator's Garden
3.3
km
Museum
Suzhou Silk Museum
3.2
km
Park
The Classical Gardens of Suzhou
670 m
Pan Gate
2.1
km
Canglang District
Shiquan Street
670 m
Garden
Master of the Nets Garden
670 m
49 East St
Ruiguang Tower
2.9
km
Tiger Hill
Cloud Rock Leaning Pagoda
1.8
km
No.22 Dinghuisi Alley
Luohanyuan TwinTowers Site
1.1
km
Guan Qian Street Mei Mei silk shop
Guan Qian Shopping Street
2.0
km
No.3 Canglangting Road
Canglang Pavilion
1.4
km
Guanqian Street
Xuanmiao Taoist Temple
1.8
km
Classical Gardens of Suzhou
1.8
km
Moxie Road
FengMen HengJie
1.4
km
Guanqian Jie
Mystery Temple
2.2
km
No.23 Yuanlin Road
Lion Forest Garden
2.7
km
Suzhou Conference Centre
1.8
km
Garden
Canglang
990 m
Great Wave Pavilion
1.0
km
1 Shizi Jie; 十梓街1号
Soochow University
1.0
km
2nd fl
Pingtan Teahouse
650 m
Park
Laurel Park
1.1
km
No.652 Renmin Road
Beisita
1.8
km
No.641 Shiquan Street
CiXiu YunShu ZhanShiGuan
670 m
SuZhou XianDai TaoCi YiShuGuan
680 m
rest
750 m
1918 Renmin Lu
North Temple Pagoda
3.3
km
SuZhou YuRun ShiMei HeTian Yu YiShuGuan
850 m
Park
Pan Gate
2.9
km
Park
Suzhou Park
1.4
km
Nearby
SuZhou YuRun ShiMei HeTian Yu YiShuGuan
560 m
Restaurants
Lao SuZhou Cha Restaurant
520 m
CangLang District ShiQuan Street 658
Jane's Pub Bar
910 m
No.621 Shi Quan Street
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Friendly staff
Dining limitations
Room photos discrepancy
8.2/10
Great
Rooms
8.4
Location
8.8
Service
7.8
Dining
7.0
Guest reviews
8.2/10
based on 10 reviews
8.3
8.3/10 based on 45 reviews
Christopher
United Kingdom,
April
2024
8.0/10
The hotel offers beautiful rooms with modern amenities and a cozy lobby for relaxation, but lacks recognition for returning guests. The service is welcoming and helpful, ideal for booking local transportation. The location is superb, near key attractions and local eateries, though limited subway access may inconvenience some travelers. The dining experience, while varied, has room for improvement in service. The facilities are well-equipped to enhance the stay.
Rooms
9.0
The rooms were beautiful, with a very comfortable bed, modern bathroom, and a nice sitting area in the lobby.
Service
8.0
The service was welcoming and helpful, particularly in assisting with booking activities.
Location
8.0
The location was superb, close to key attractions and local restaurants, offering guided tours and complimentary water bottles.
Dining
7.0
The dining experience featured a variety of dishes but lacked in attentive service.
Facilities
8.0
The hotel's facilities cater to various needs, including room service, car hire, and tours, though room for service improvement is noted.
Tom
United Kingdom,
February
2024
8.0/10
The hotel is conveniently located near old Suzhou, within walking distance of gardens and shops, offering a superb experience. The rooms are clean, very nicely designed, spacious, and comfortable, meeting expectations for a hotel of this class. The service was attentive and friendly, making the stay pleasant. However, the dining options could be more accommodating to a western diet, and the prices were higher than other places. Aside from these minor drawbacks, the location and facilities were top-notch.
Rooms
9.0
The rooms were clean, very nicely designed, spacious, and comfortable.
Service
8.0
The service was attentive and friendly.
Location
9.0
The hotel's location near old Suzhou, within walking distance of gardens and shops, was superb.
Dining
6.0
The dining options could be more accommodating to a western diet and were on the expensive side.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay.
Max
United States,
February
2024
8.4/10
I had a delightful stay at this hotel, with spacious and well-equipped rooms located in one of the historical buildings, just a short walk from the lobby. The friendly service and superb location near popular attractions made my visit memorable, despite some dining limitations.
Rooms
9.0
The room was very spacious and well-equipped, located in one of the historical buildings of the hotel complex.
Service
9.0
The service was beyond friendly and the staff were very helpful.
Location
9.0
The location was superb, just across the road from Master of the Nets Garden and within walking distance of canalside old street and the pedestrian mall.
Dining
7.0
The dining options were reasonably extensive and catered well to various tastes, although there could be some improvements made.
Facilities
8.0
The facilities were diverse and offered a range of services to enhance the stay.
Great location
Dining limitations
Scott
United States,
January
2024
7.6/10
The hotel is wonderfully located next to one of the most important gardens in Suzhou, offering a quiet refuge from the bustling city. The rooms are modern and clean, with great Wi-Fi facilities, but there were some minor issues with recognition of returning guests and communication barriers with staff. The dining options are decent but could be improved for more variety. Overall, a pleasant stay with some areas for enhancement.
Rooms
8.0
The rooms were very nice, clean, modern, and well-furnished.
Service
7.0
The service was generally pleasant, but there were delays during check-in, lack of recognition for returning guests, and some language barriers.
Location
9.0
The location is excellent, right next to one of the most important gardens in Suzhou and close to key attractions in the ancient area of the city.
Dining
7.0
The dining was good with a variety of options, including some Western choices, but improvements could be made for consistency.
Facilities
7.0
The facilities were decent, but there is room for enhancement.
John
United Kingdom,
January
2024
7.6/10
My stay at the hotel was delightful. The rooms were clean, comfortable, and beautifully designed, although the reading lighting could be improved. The service was friendly and helpful, despite some language barriers. The location was excellent, close to attractions and with easy access to transportation. The dining options were a bit repetitive but offered a mix of Chinese and Western dishes. Overall, a great value for the money.
Rooms
8.0
The rooms, around 100 square meters, were very clean and beautifully designed, matching the elegance of the hotel grounds.
Service
7.0
The staff, although facing some challenges with English, was always friendly and willing to assist, exemplified when they helped us change rooms to the desired location within the hotel.
Location
9.0
The hotel's location was ideal, just across the street from Master of the Nets Garden, making it convenient to explore Suzhou and other nearby attractions.
Dining
6.0
The dining experience offered a mix of Chinese and limited Western dishes, with room for improvement in diversifying the selection.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay, from room service to shuttle services, ensuring convenience during my visit.
Nathan
United States,
December
2023
7.8/10
I had a pleasant stay at the hotel with its peaceful location amidst the chaos outside and easy access to local attractions. The rooms were cozy and well-equipped, although not overly spacious. The service was helpful, and the staff spoke good English. The dining options offered a variety of choices, but I wished for more Western selections. Overall, a comfortable stay with some minor room size limitations.
Rooms
8.0
The rooms were nice, with all comforts included but not particularly large.
Service
7.0
The staff was helpful and spoke good English.
Location
9.0
The hotel is slightly away from the main attractions but within walking distance of gardens and shops.
Dining
7.0
The dining options were varied, but I wished for more Western choices.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Martin
United States,
December
2023
8.4/10
I was pleasantly surprised by the Garden Hotel. The rooms were beautiful and comfortable, with a lovely modern bathroom. While the view of the car park from the ground floor was not ideal, the two-story suite with large windows and skylights more than made up for it. The hotel also had a very nice sitting area in the lobby to enjoy a cup of coffee or read the paper.
Rooms
9.0
The rooms were beautiful, very comfortable, and had a modern bathroom. The two-story suite with large windows and skylights was a great feature.
Service
8.0
The service was attentive, although there were some difficulties with English proficiency. Despite this, they were helpful and accommodating.
Location
7.0
The location was slightly away from the main attractions, but it was close to some lovely sights and a little garden area where someone played an instrument in the evenings. It was also right next to the Humble Administrator's garden, a major attraction in Suzhou.
Dining
9.0
The dining experience was excellent and reasonably priced, with a good mix of Chinese and Western dishes. The food provided more than enough variety for different tastes.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable stay.
Patrick
United Kingdom,
November
2023
8.0/10
The hotel is in a convenient location for exploring Suzhou gardens and museums, just across the street from Master of the Nets Garden. The rooms are clean and comfortable, although they could use a refit to enhance the experience. The service was helpful and attentive, making my stay pleasant and convenient. The dining options were good, but with more Chinese than Western dishes. The hotel offers an array of facilities to enjoy during your stay in Suzhou.
Rooms
7.0
The rooms were broadly speaking OK but really nothing special, clean, and comfortable.
Service
8.0
The service was helpful and attentive, making my stay pleasant and convenient.
Location
9.0
The best bit was the very convenient location for exploring Suzhou gardens and museums to Hu Qiu and Shan Tang Jie, and the Humble Administrator's garden.
Dining
8.0
The dining was good with a variety of food appealing to all palates, although more Chinese than Western dishes.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay in Suzhou.
Laurence
United Kingdom,
September
2023
7.0/10
The hotel is situated in a superb location, across the road from the Master of the Nets Garden and a pleasant walk to the canalside old street. The rooms were spacious and well-equipped, but the distance from the lobby in another building could be inconvenient. The service was friendly and helpful, offering a range of standard amenities. The dining experience fell short of expectations, although the location makes it convenient for exploring nearby restaurants. Overall, a comfortable stay with minor room location challenges.
Rooms
8.0
The rooms were very spacious and well equipped with a large bathroom.
Service
7.0
The service was friendly, helpful, and polite, providing standard amenities for guests.
Location
9.0
The hotel's location is superb, near popular attractions and dining options, making it ideal for tourists.
Dining
5.0
The dining options were simple and not up to par with expectations.
Facilities
6.0
The facilities offered standard amenities but lacked standout features.
Robert
United States,
June
2023
9.0/10
My stay at the hotel was truly enjoyable. The rooms were clean, comfortable, and beautifully designed with large windows and skylights that let in plenty of sunlight. The hotel grounds were stunning, overlooking a charming canal. However, the dining experience was somewhat expensive compared to other options in the area.
Rooms
9.0
The two-story suite was spacious and had outstanding bathroom amenities.
Service
9.0
The staff were incredibly helpful and went out of their way to assist us, even leaving thoughtful touches like flowers, incense, and snacks in our room.
Location
10.0
The hotel's location couldn't have been better, right in the heart of Suzhou with easy access to popular attractions like Master of the Nets Garden and the canalside old street. The area was beautiful and vibrant, surrounded by charming streets with shops and restaurants.
Dining
8.0
The dining options were varied and delicious, offering a mix of Chinese and Western dishes. However, some found the prices to be on the higher side.
Facilities
9.0
The hotel's facilities were top-notch, offering everything we needed for a comfortable stay.
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